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My Hero

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Seller Guide

Everything you need to know to start selling on My Hero

📱 Download the App

Get the My Hero app on your phone for a better experience - faster, smoother, and works offline!

iPhone (iOS) - Safari

  1. 1Open the My Hero UK link (myhero.uk) in Safari browser
  2. 2Tap the Share button (square with arrow) at the bottom
  3. 3Scroll down and tap "Add to Home Screen"
  4. 4Tap "Add" in the top right
  5. 5Find the My Hero app icon on your home screen!

Android - Chrome

  1. 1Open the My Hero UK link (myhero.uk) in Chrome browser
  2. 2Tap the three dots (menu) in the top right
  3. 3Tap "Add to Home screen" or "Install app"
  4. 4Tap "Install" or "Add"
  5. 5Launch My Hero from your app drawer!

✨ Pro Tip: Once installed, the app works just like a native app - faster loading, push notifications, and works offline!

1. Setting Up Your Profile

Basic Info

  • 1. Go to My Account (top right) or click your avatar.
  • 2. Click Edit Profile.
  • 3. Upload a profile picture and banner to build trust.
  • 4. Add a bio to tell buyers about your collection.

Crucial Step: Your Address

You must add your full address (Street, City, Postcode) in your profile settings.

This is required to generate shipping labels. It serves as the "Sender Address" and allows couriers to return items to you if delivery fails.

Getting Paid

Before you can receive money, you need to connect your bank account via Stripe.

2. Listing an Item

Click the large + button in the navigation bar to start listing.

  • 1
    Photos: Upload clear photos. The first photo will be the cover image.
  • 2
    Details: Enter a descriptive title and honest condition rating (e.g., Near Mint, Good).
  • 3
    Shipping (Important!): Select the correct Parcel Size.
    • Large Letter: Single comic in a board-backed envelope.
    • Small Parcel: Slabs, graded comics, or small stacks (up to 2kg).
    • Medium/Large Parcel: Omnibuses, statues, or large lots.

    *Shipping costs are calculated automatically for the buyer based on the size you select.

3. Bulk Import (Pro)

Moving from another platform? You can import thousands of items at once using our CSV importer.

How to use:

  1. Go to Seller Dashboard.
  2. Click the "Bulk Import Inventory" card.
  3. Upload your standard Shopify CSV export file.
  4. Wait for the magic to happen!

4. Shipping Orders

1. Get the Label

When you make a sale, go to your Seller Dashboard. Find the order in the "Needs Action" tab and click "Get Shipping Label".

2. Drop Off

We use Evri / InPost networks. You can drop off your parcel at:

  • Any ParcelShop
  • Any InPost Locker (select "Print in Store" or scan QR code)
  • Most local convenience stores

Still have questions?

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